Privacy Policy
This policy explains how PortoFilms handles personal information when you browse the site, request a production conversation, or use the viewing features available here.
Last updated:
Who is responsible
PortoFilms is the controller for personal information handled through this website. Questions about this policy or a request about your information can be sent through the contact form at /#contact.
This page is written for a German production company serving an international audience and describes the information practices of this website.
Information you provide
When you make an enquiry, we may collect the name, email address, telephone number, service interest, budget indication, message, and consent choice that you submit. We use this information to understand the brief, respond to the enquiry, and manage the resulting conversation.
Enquiry records are stored in a managed database. Please do not include unnecessary sensitive information in a contact message.
Technical and viewing information
Our servers may process standard request and security logs, including IP address, browser or device information, requested pages, and timing information. This helps operate, secure, and diagnose the site.
For playback access, an IPWHOIS lookup may be used to derive an approximate country from an IP address. That result is cached on the playback server. We do not use this feature to collect precise GPS location.
Why we use the information
We process information to answer a requested enquiry, prepare or discuss a potential production, operate site features, protect the service, and respect availability restrictions for viewing. Where optional measurement is offered, it is used only in line with your choice.
The legal basis can depend on the context: steps taken at your request, our legitimate interests in running and protecting the site, or consent where consent is requested. We do not treat a production estimate as a contract merely because you contacted us.
Third-party content and services
Images on the site may be supplied by TMDB and Unsplash. Movie metadata may come from TMDB, and availability information may come from JustWatch. Those services operate under their own terms and privacy practices when your use reaches them.
Cinema selections and external film references are not representations that a title is a PortoFilms work. Links to external sources, including IMDb, are provided for context and do not create a partnership or endorsement.
Your choices and rights
If applicable to you, including under GDPR in Germany or relevant UK data-protection rules, you may ask for access, rectification, erasure, restriction of processing, portability, or to object to processing. Where processing relies on consent, you may withdraw that consent at any time; withdrawal does not change processing already carried out before it.
Use /#contact so we can identify the enquiry or information concerned. We may need enough detail to verify and act on the request. You may also have the right to raise a concern with the relevant data-protection authority.
Retention and changes
We keep enquiry and technical information only for as long as it is needed for the purpose for which it was collected, to maintain an ongoing relationship, or where a legal or security need applies. The appropriate period varies with the record and context.
We may revise this policy as the site or its services change. The date shown on this page identifies the current version; material updates will appear here.